Rail & Urban Transport

Overview

Passenger traffic is projected to increase in the next decade. It will become increasingly difficult to handle this growth or satisfy evolving customer expectations with existing railway station capacity, current processes, facilities and ways of doing business. Furthermore, accommodating growth with ever larger railway stations will be increasingly difficult, if not impossible. New on-ground concepts will be required to optimize the use of emerging technologies, processes and design developments.

DOOT 1iD will remove the repetitive processes of passengers having to present different travel tokens to many different stakeholders for different purposes across the end-to-end passenger experience. DOOT Passenger Experience vision is to lead the industry in delivering an end-to-end passenger experience that is secure, seamless and efficient.

Rail & Urban Transport using DOOT can be 100% contactless and IoT enabled

Use Cases

Automate information to passengers and passive users without hardware capex

Automated Train Announcements

Use SVAN to send ultra-sonic messages to passengers

Automate information to passengers and passive users without hardware capex

Paperless Document Verification

Passengers can validate their documents via their mobile device

Automate ticket verification and go paperless with active queue management

Contact-Less
Ticket Check

Security officers receive and validate iD without physical exchange of documents

Geo-Locate Customers and enable proximity marketing using our protocol

Proximity Marketing

Use Geo-location to detect customer presence and increase purchases

On-Board customers with digital  KYC

Customer On-boarding

Sign up new passengers with auto-fill forms & DOOT FaceCompare

Benefits

Increase Passenger Flow Rate

Each transaction takes only 0.7s

Increase Customer Satisfaction

Shorter queues and reduced waiting times

Smart Terminals

Automated Train Announcements & touchless elevators/kiosks

Increase Terminal Handling Capacity

Improved space efficiency while mitigating capex

Staffing efficiencies

More passengers serviced/rail personnel

Increase Process Accuracy

Reduce time spent on manual ID checks with 100% records-keeping

Reduce Impersonation

Match passenger iD with authenticated data in real-time

Increase Terminal Safety

Combat human trafficking & criminal activities

Risk-based assessment

Differentiated handling at security checkpoints

IoT enabled commerce

Proximity marketing for in-station merchants

Improve passenger engagement

Increase CTR and retail purchases

Reduce Capex

Eliminate investment in Hand-Held Devices & Smart Card Readers